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Life Skills Activity
Directions:
Please choose the best answer.
Score:
1.
If you can’t get help using the phone, there is nothing else you can do.
True
False
2.
Remain calm and be clear when you talk to a representative.
True
False
3.
When you have a problem with your bills, don’t pay them.
True
False
4.
You may have to wait for some time to talk to a customer care representative.
True
False
5.
Automated voice system lets you do anything you want on the phone.
True
False
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